Privacy Policy

MadHoops values your privacy and is committed to protecting the personal information of all visitors and customers who interact with our website and brand. When you visit our website, place an order, or engage with our content, we may collect certain personal information, including, but not limited to, your name, email address, shipping and billing address, payment information, and any other details you voluntarily provide. We also automatically collect non-personal information such as IP addresses, browser type, device information, and browsing behavior through cookies and similar tracking technologies. This data helps us understand how our website is used, improve user experience, maintain website security, and ensure our services operate smoothly and efficiently.

The information we collect is used strictly for legitimate business purposes, including processing and fulfilling orders, communicating with customers, providing customer support, improving our products and services, and sending updates or promotional content when you have opted in to receive such communications. MadHoops does not sell or rent your personal information to third parties. However, we may share limited information with trusted third-party service providers—such as payment processors, shipping partners, and website analytics tools—solely to help us operate our business and deliver our products to you. These third parties are required to handle your information responsibly and only use it for the specific services they provide on our behalf.

MadHoops respects your rights under applicable privacy laws and provides you with the ability to access, update, or request deletion of your personal information where legally permitted. If you wish to exercise these rights or have questions about how your data is handled, you may contact us directly using the information provided on our website. Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from minors. If we become aware that information from a minor has been collected without parental consent, we will take immediate steps to remove such data from our records. By using the MadHoops website, you acknowledge and agree to the terms outlined in this Privacy Policy.